48 - Training Tomorrow's Adjusters: The Importance of Mentorship in the Claims Industry

48 - Training Tomorrow's Adjusters: The Importance of Mentorship in the Claims Industry

48 - Training Tomorrow's Adjusters: The Importance of Mentorship in the Claims IndustryChris Tidball
Published on: 07/08/2025

In this episode of The Claim Hunter podcast, host Chris Tidball sits down with Gary Leonard, Head of Liability - North America at Gallagher Bassett, to explore his unique journey from private investigator to industry leader. Gary shares practical strategies for improving liability claims—emphasizing the power of timely investigations, transparent communication, and early resolution. The conversation also highlights key industry challenges such as fraud, training gaps, and the evolving demands placed on today's claims professionals.

Subrogation & Claims RecoveryInsurance Fraud & InvestigationsClaims and Litigation Management
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46 - Unpacking the Complexities of Bad Faith Claims: What You Need to Know

46 - Unpacking the Complexities of Bad Faith Claims: What You Need to Know

46 - Unpacking the Complexities of Bad Faith Claims: What You Need to KnowChris Tidball
Published on: 23/07/2025

In this episode of The Claim Hunter Podcast, host Chris Tidball sits down with Erin Erickson and Paul Tranel, Managing Partners at Bohyer, Erickson, Beaudette & Tranel, P.C. to explore Montana’s distinct legal landscape and its implications for insurance and bad faith claims. Erin shares her CLM award nomination and personal reflections, while the conversation unpacks trends in litigation, the advanced pay rule, and the influence of new residents on jury outcomes. The episode also covers the firm’s national recognition and offers practical takeaways on navigating evolving statutes and third-party litigation funding.

Insurance Fraud & InvestigationsLegal & ComplianceClaims and Litigation Management
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45 - From Legal Briefs to Insurance Claims: A Journey of Unexpected Twists

45 - From Legal Briefs to Insurance Claims: A Journey of Unexpected Twists

45 - From Legal Briefs to Insurance Claims: A Journey of Unexpected TwistsChris Tidball
Published on: 16/07/2025

In this episode of The Claim Hunter Podcast, host Chris Tidball talks with Alexandra Santo, Claims Consultant at Golden Bear Insurance Company, about her transition from practicing law to managing claims. Alexandra shares insights into handling complex cases across general liability, cannabis, and legal malpractice, along with reflections on career flexibility and industry trends. The discussion also explores the differences between working in a law firm and an insurance carrier, and how Golden Bear supports a wide range of small businesses.

Insurance Fraud & InvestigationsClaims and Litigation Management
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44 - Building Codes and Catastrophes: What Every Homeowner Should Know

44 - Building Codes and Catastrophes: What Every Homeowner Should Know

44 - Building Codes and Catastrophes: What Every Homeowner Should KnowChris Tidball
Published on: 10/07/2025

In this episode of The Claim Hunter Podcast, host Chris Tidball interviews Phyllis Modlin, Director and Senior Counsel at Markel, about the complexities of construction defect litigation and excess policy claims. They explore rising trends in property damage, the role of building codes, and how the insurance industry adapts to emerging risks. Phyllis also shares insights on the cyclical nature of insurance exclusions and the extended timelines for defect-related claims.

Insurance Fraud & InvestigationsClaims and Litigation ManagementConstruction
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