30 - Exploring the Future of Claims Management: AI, Efficiency, and Customer Experience

Chris Tidball

Published on: 05/06/2024

In this episode of "Insurance Claims Innovation," host Chris speaks with Gayle Herbkersman from Sapiens about her career in the insurance industry and her role in insurance software. They explore the challenges in the P&C sector, such as claims efficiency and the impact of large verdicts. Gail highlights the use of AI in claims management and Sapiens' collaboration with Microsoft on AI solutions.

InnovationsClaims and Litigation Management

29 - Understanding the Impact of Nuclear Verdicts on the Insurance Market

Chris Tidball

Published on: 08/05/2024

In this episode of "Insurance Claims Innovation," host Chris interviews Ian Mathews, a regional managing attorney and general counsel with Vernon and Bowling. Ian shares insights on challenges facing insurance carriers, such as inflation, increasing risks, and the impact of tort reform in states like Florida and California.

Claims and Litigation Management

26 - Transforming Insurance Claims Management with Innovative Negotiation Strategies

Chris Tidball

Published on: 26/04/2024

In this podcast episode of "Insurance Claims Innovation," host Chris interviews Bill Mitchell, a lawyer and founding partner of Cruiser Mitchell in Atlanta. Bill emphasizes the importance of aligning legal strategies with client needs, using data and metrics to demonstrate value, and pursuing efficient case resolutions.

Claims and Litigation Management

25 - Unleashing the Power of Negotiation: Insights from Insurance and Legal Experts

Chris Tidball

Published on: 25/04/2024

In this podcast episode, Taylor Rawal and Chris Dunnells discuss a negotiation workshop they conducted for insurance industry professionals. Taylor, a litigation specialist at Secure Insurance, and Chris, a civil litigation defense attorney, share their expertise on the significance of negotiation in managing insurance claims. They delve into the psychological aspects of negotiation and the need for a realistic approach as cases evolve.

Insurance Fraud & InvestigationsClaims and Litigation Management