65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World

65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World

65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic WorldChris Tidball
Published on: 20/05/2026

Chris Tidball interviews Dave Fernandez on insurance careers, remote work, AI tools, and staffing challenges. Dave shares his journey in claims, Kingstone’s growth plans, and why curiosity and strong judgment remain vital in the industry.

Subrogation & Claims RecoveryInnovationsFinancial Recovery & Hidden MoneyInsurance Defense
60 - Adapting to Change: Remote Work, AI Tools, and Human Judgment in Today’s Claims Environment

60 - Adapting to Change: Remote Work, AI Tools, and Human Judgment in Today’s Claims Environment

60 - Adapting to Change: Remote Work, AI Tools, and Human Judgment in Today’s Claims EnvironmentChris Tidball
Published on: 05/05/2026

Chris Tidball and Mike Cummings discuss claims, fraud, AI use, and rising litigation costs

InnovationsClaims and Litigation ManagementInsurance Defense
53 - The Greatest Growth Story in Insurance: RISE’s Journey to 9,000 Members Across 12 Countries

53 - The Greatest Growth Story in Insurance: RISE’s Journey to 9,000 Members Across 12 Countries

53 - The Greatest Growth Story in Insurance: RISE’s Journey to 9,000 Members Across 12 CountriesChris Tidball
Published on: 09/04/2026

In this episode of The Claim Hunters, host Chris Tidball speaks with Amy Cooper, CEO of Rise, a professional network for young insurance industry professionals. Amy shares Rise's remarkable growth to nearly 9,000 members across 12 countries, including their first international event at Lloyd's of London. She discusses stepping into the CEO role full-time and the upcoming 10th Annual Rise Awards and Leadership Summit, featuring keynote speaker Patrick Gallagher.

Insurance Fraud & InvestigationsLegal & ComplianceInnovationsFinancial Recovery & Hidden MoneyBusiness & Operational Efficiency
52 - The Alliance Effect: How CLM is Uniting the Defense Bar Against a Changing Legal Landscape

52 - The Alliance Effect: How CLM is Uniting the Defense Bar Against a Changing Legal Landscape

52 - The Alliance Effect: How CLM is Uniting the Defense Bar Against a Changing Legal LandscapeChris Tidball
Published on: 07/04/2026

In this episode of Claim Hunters, host Chris Tidball interviews Susan Wisbey-Smith, CEO of the Claims and Litigation Management Alliance (CLM), at their annual Disney event. Susan discusses CLM's 60,000-member organization and key industry challenges, including attorney talent shortages, rising litigation funding, and massive jury verdicts driving up insurance premiums. She highlights CLM's efforts to bridge gaps between law firms and claims professionals, combat legal system abuse, and leverage technology.

InnovationsFinancial Recovery & Hidden MoneyBusiness & Operational EfficiencyClaims and Litigation Management