Chris TidballIn this episode of "Insurance Claims Innovation," host Chris interviews Joe Falletti, Vice President of Business Development at Brown and Joseph. Joe explains their consultative, compliance-focused methods, the importance of data in enhancing collection strategies, and their efforts to combat fraud.
Chris TidballIn this episode of "Insurance Claims Innovation," host Chris speaks with Gayle Herbkersman from Sapiens about her career in the insurance industry and her role in insurance software. They explore the challenges in the P&C sector, such as claims efficiency and the impact of large verdicts. Gail highlights the use of AI in claims management and Sapiens' collaboration with Microsoft on AI solutions.
Chris TidballIn this episode of Insurance Claims Innovation, host Chris interviews Taylor Smith, President of Suite 200 Solutions, about a recent study on insurance defense counsel. The study, involving 400 attorneys, reveals the industry is at a critical juncture with challenges such as a talent shortage, attorney dissatisfaction, compensation issues, and a need for technological adoption to keep up with the plaintiff bar's AI advancements.
Chris TidballIn this episode of "Insurance Claims Innovation," host interviews Sarannah McMurtry, EVP and General Counsel at First Acceptance. McMurtry shares her journey from law school to specializing in insurance defense and bad faith litigation. She discusses her role in providing legal advice, training adjusters, and the intricacies of handling claims across various jurisdictions.