48 - Training Tomorrow's Adjusters: The Importance of Mentorship in the Claims Industry
Chris Tidball Published on: 07/08/2025
In this episode of The Claim Hunter podcast, host Chris Tidball sits down with Gary Leonard, Head of Liability - North America at Gallagher Bassett, to explore his unique journey from private investigator to industry leader. Gary shares practical strategies for improving liability claims—emphasizing the power of timely investigations, transparent communication, and early resolution. The conversation also highlights key industry challenges such as fraud, training gaps, and the evolving demands placed on today's claims professionals.
Subrogation & Claims RecoveryInsurance Fraud & InvestigationsClaims and Litigation Management
