28 - Navigating the Changing Landscape of Insurance Defense

Chris Tidball

Published on: 01/05/2024

In this episode of Insurance Claims Innovation, host Chris interviews Taylor Smith, President of Suite 200 Solutions, about a recent study on insurance defense counsel. The study, involving 400 attorneys, reveals the industry is at a critical juncture with challenges such as a talent shortage, attorney dissatisfaction, compensation issues, and a need for technological adoption to keep up with the plaintiff bar's AI advancements.