43 - Fighting Back Against Fraud: Strategies for Insurers and Consumers Alike

43 - Fighting Back Against Fraud: Strategies for Insurers and Consumers Alike

43 - Fighting Back Against Fraud: Strategies for Insurers and Consumers AlikeChris Tidball
Published on: 02/07/2025

In this episode of "Claim Hunters," the host, Chris Tidball, interviews Dwight Geddes, President of Metro Claims and Risk Management in New York City. Geddes shares his unconventional entry into the claims industry and discusses the rampant issue of insurance fraud in New York, highlighting the involvement of organized crime, such as the Russian mafia. He explains the challenges of prosecuting fraud and the economic factors that drive opportunistic fraud.

Claims and Litigation ManagementInsurance Defense
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42 - The Human Factor: How Employee Mistakes Lead to Cyber Incidents

42 - The Human Factor: How Employee Mistakes Lead to Cyber Incidents

42 - The Human Factor: How Employee Mistakes Lead to Cyber IncidentsChris Tidball
Published on: 25/06/2025

In this episode of "Claim Hunters," the host, Chris Tidball, converses with Christa Johnson, who leads the cyber team at Gallagher Bassett. The episode emphasizes the importance of cyber hygiene, robust backup systems, and incident response plans. Christa also addresses the evolving tactics of cybercriminals, the role of human error, and provides practical advice on password management and multi-factor authentication to mitigate cyber risks.

Insurance Fraud & InvestigationsInsurance Defense
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41 - Medical Inflation and Litigation: The Hidden Costs of Vacation Ownership

41 - Medical Inflation and Litigation: The Hidden Costs of Vacation Ownership

41 - Medical Inflation and Litigation: The Hidden Costs of Vacation OwnershipChris Tidball
Published on: 18/06/2025

In this episode of "The Clam Hunters," the host, Chris Tidball, interviews Angela Cabado from Marriott Vacations Worldwide. She highlights trends such as medical inflation and litigation, and the differences in claims handling between the U.S. and other countries. Angela also addresses the challenges of managing claims, the impact of socio-economic factors on fraud, and the role of data analysis. The episode concludes with Angela’s enthusiasm for the future of risk management.

Insurance Fraud & InvestigationsFinancial Recovery & Hidden MoneyInsurance Defense
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40 - Leading the Way: How Mentorship Fuels Growth in the Insurance Industry

40 - Leading the Way: How Mentorship Fuels Growth in the Insurance Industry

40 - Leading the Way: How Mentorship Fuels Growth in the Insurance IndustryChris Tidball
Published on: 11/06/2025

In this podcast episode, Amy Cooper, Founder of Rising Insurance Star Executives (RISE), discusses the insurance industry's challenges and innovations with host Chris Tidball. The conversation highlights RISE's mission to support early career professionals through mentorship, leadership summits, and educational events. The episode also explores generational shifts in work values, the return to in-person work, and the global reach of RISE, aiming to reshape the perception of insurance careers.

Business & Operational EfficiencyInsurance Defense
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