68 - The Future of Fleet Safety: From Data Overload to Driver Coaching That Works

68 - The Future of Fleet Safety: From Data Overload to Driver Coaching That Works

68 - The Future of Fleet Safety: From Data Overload to Driver Coaching That WorksChris Tidball
Published on: 14/07/2026

Chris Tidball interviews John Ehinger of Orion Fleet Intelligence on using telematics and targeted driver coaching to cut fleet accidents, curb speeding, and turn data into safer driving habits.

Commercial Auto Insurance RiskFleet Telematics Data AnalyticsDriver Coaching Safety ProgramsClaims Severity MitigationCommercial Fleet Loss Control
67 - Bridging the Generational Divide: Training Tomorrow’s Claims Experts in a Digital Age

67 - Bridging the Generational Divide: Training Tomorrow’s Claims Experts in a Digital Age

67 - Bridging the Generational Divide: Training Tomorrow’s Claims Experts in a Digital AgeChris Tidball
Published on: 27/05/2026

Chris Tidball interviews Tracy Yon on insurance claims, fraud, AI, and workforce challenges. They discuss medical billing abuse, social media evidence, early-career training, and why human judgment still matters in modern claims management.

Casualty Claims ManagementInsurance Defense StrategyMedical Bill InflationAI in Insurance ClaimsClaims Talent Retention
66 - When AI Meets Injury Claims: How Technology is Revolutionizing Major Case Management

66 - When AI Meets Injury Claims: How Technology is Revolutionizing Major Case Management

66 - When AI Meets Injury Claims: How Technology is Revolutionizing Major Case ManagementChris Tidball
Published on: 26/05/2026

Chris Tidball interviews Matthew Deming on major casualty claims, fraud detection, nuclear verdicts, and AI tools. Matthew shares how technology streamlines claims handling while human expertise remains critical in complex liability cases.

Large Exposure Casualty ClaimsInsurance Defense Litigation StrategyNuclear Verdicts MitigationTraumatic Brain Injury Claims DefenseConstruction Defect Mediation
65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World

65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World

65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic WorldChris Tidball
Published on: 20/05/2026

Chris Tidball interviews Dave Fernandez on insurance careers, remote work, AI tools, and staffing challenges. Dave shares his journey in claims, Kingstone’s growth plans, and why curiosity and strong judgment remain vital in the industry.

Property and Casualty Claims TransformationRemote Claims Workforce StrategyAI in Insurance ClaimsAdjuster Talent RetentionClaims Workflow Optimization