Chris TidballChris Tidball interviews Tracy Yon on insurance claims, fraud, AI, and workforce challenges. They discuss medical billing abuse, social media evidence, early-career training, and why human judgment still matters in modern claims management.
Chris TidballChris Tidball interviews Matthew Deming on major casualty claims, fraud detection, nuclear verdicts, and AI tools. Matthew shares how technology streamlines claims handling while human expertise remains critical in complex liability cases.
Chris TidballChris Tidball interviews Dave Fernandez on insurance careers, remote work, AI tools, and staffing challenges. Dave shares his journey in claims, Kingstone’s growth plans, and why curiosity and strong judgment remain vital in the industry.
Chris TidballChris Tidball interviews Rob Bowers on claims industry changes, AI, customer expectations, and leadership. Rob reflects on four decades in claims handling, the value of empathy, and his plans for retirement, travel, and family time.