32 - How Can Effective Premium Collections Transform the Insurance Industry?

32 - How Can Effective Premium Collections Transform the Insurance Industry?

32 - How Can Effective Premium Collections Transform the Insurance Industry?Chris Tidball
Published on: 12/03/2025

In this episode of "Insurance Claims Innovation," host Chris interviews Joe Falletti, Vice President of Business Development at Brown and Joseph. Joe explains their consultative, compliance-focused methods, the importance of data in enhancing collection strategies, and their efforts to combat fraud.

Insurance Fraud & InvestigationsInnovations
31-Cybercrime and Insurance Fraud: The New Frontier of Deception

31-Cybercrime and Insurance Fraud: The New Frontier of Deception

31-Cybercrime and Insurance Fraud: The New Frontier of DeceptionChris Tidball
Published on: 21/08/2024

In this episode of "Insurance Claims Innovation," host Chris interviews Richard Wickliffe, an expert with over 20 years of experience in insurance fraud investigation. Richard shares his journey into the insurance industry, starting from routine claims to managing special investigation units.

Insurance Fraud & Investigations
30 - Exploring the Future of Claims Management: AI, Efficiency, and Customer Experience

30 - Exploring the Future of Claims Management: AI, Efficiency, and Customer Experience

30 - Exploring the Future of Claims Management: AI, Efficiency, and Customer ExperienceChris Tidball
Published on: 05/06/2024

In this episode of "Insurance Claims Innovation," host Chris speaks with Gayle Herbkersman from Sapiens about her career in the insurance industry and her role in insurance software. They explore the challenges in the P&C sector, such as claims efficiency and the impact of large verdicts. Gail highlights the use of AI in claims management and Sapiens' collaboration with Microsoft on AI solutions.

InnovationsClaims and Litigation Management
29 - Understanding the Impact of Nuclear Verdicts on the Insurance Market

29 - Understanding the Impact of Nuclear Verdicts on the Insurance Market

29 - Understanding the Impact of Nuclear Verdicts on the Insurance MarketChris Tidball
Published on: 08/05/2024

In this episode of "Insurance Claims Innovation," host Chris interviews Ian Mathews, a regional managing attorney and general counsel with Vernon and Bowling. Ian shares insights on challenges facing insurance carriers, such as inflation, increasing risks, and the impact of tort reform in states like Florida and California.

Claims and Litigation Management