49 - Insurers vs. Plaintiff Attorneys: Why Collaboration is Key to Staying Competitive

49 - Insurers vs. Plaintiff Attorneys: Why Collaboration is Key to Staying Competitive

49 - Insurers vs. Plaintiff Attorneys: Why Collaboration is Key to Staying CompetitiveChris Tidball
Published on: 03/09/2025

In this episode, host and insurance veteran Chris Tidball interviews Jeanette Hernandez, a seasoned claims professional and CEO of Claim Connect IQ. Jeanette discusses her career journey, the creation of Claim Connect IQ. The conversation explores talent shortages, the evolving insurer-service provider relationship, and the competitive challenges insurers face against the more collaborative plaintiff bar. Emphasizing the need for greater industry cooperation, the episode highlights how knowledge sharing and partnerships can drive innovation and address pressing issues in insurance claims.

Legal & ComplianceBusiness & Operational EfficiencyClaims and Litigation Management
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47 - Turning Shopping Centers into Living Spaces: A New Approach to Housing

47 - Turning Shopping Centers into Living Spaces: A New Approach to Housing

47 - Turning Shopping Centers into Living Spaces: A New Approach to HousingChris Tidball
Published on: 31/07/2025

In this episode, Howard Franco, Jr., Partner at Collins + Collins LLP, discusses “My Mall is Now My Home,” a program exploring the conversion of aging shopping malls into residential spaces to address the U.S. housing crisis. Guided by host Chris Tidball, Howard explains the benefits and challenges of repurposing malls, including implications for the insurance industry and community revitalization.

Business & Operational EfficiencyInsurance DefenseConstruction
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40 - Leading the Way: How Mentorship Fuels Growth in the Insurance Industry

40 - Leading the Way: How Mentorship Fuels Growth in the Insurance Industry

40 - Leading the Way: How Mentorship Fuels Growth in the Insurance IndustryChris Tidball
Published on: 11/06/2025

In this podcast episode, Amy Cooper, Founder of Rising Insurance Star Executives (RISE), discusses the insurance industry's challenges and innovations with host Chris Tidball. The conversation highlights RISE's mission to support early career professionals through mentorship, leadership summits, and educational events. The episode also explores generational shifts in work values, the return to in-person work, and the global reach of RISE, aiming to reshape the perception of insurance careers.

Business & Operational EfficiencyInsurance Defense
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39 - Claiming Integrity: A Consultant’s Guide to Staying Honest in the Process

39 - Claiming Integrity: A Consultant’s Guide to Staying Honest in the Process

39 - Claiming Integrity: A Consultant’s Guide to Staying Honest in the ProcessChris Tidball
Published on: 04/06/2025

In this episode, the host, Chris Tidball, converses with Lawrence Beemer, a Consultant Expert with Suite 200 Solutions, who has 45 years of experience in the insurance industry, particularly in claims management. He emphasizes the importance of thorough investigations and proper training for new attorneys and adjusters. The discussion also touches on financial incentives that can lead to dishonesty in claims.

Business & Operational EfficiencyClaims and Litigation Management
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