67 - Bridging the Generational Divide: Training Tomorrow’s Claims Experts in a Digital Age
Chris Tidball interviews Tracy Yon on insurance claims, fraud, AI, and workforce challenges. They discuss medical billing abuse, social media evidence, early-career training, and why human judgment st... ...more
Subrogation & Claims Recovery ,Insurance Fraud & Investigations &Claims and Litigation Management
May 27, 2026•4 min read
66 - When AI Meets Injury Claims: How Technology is Revolutionizing Major Case Management
Chris Tidball interviews Matthew Deming on major casualty claims, fraud detection, nuclear verdicts, and AI tools. Matthew shares how technology streamlines claims handling while human expertise remai... ...more
Subrogation & Claims Recovery ,Legal & Compliance &Claims and Litigation Management
May 26, 2026•4 min read
65 - Remote, Reliable, and Ready: A Bold Approach to Claims Adjusting in a Post-Pandemic World
Chris Tidball interviews Dave Fernandez on insurance careers, remote work, AI tools, and staffing challenges. Dave shares his journey in claims, Kingstone’s growth plans, and why curiosity and strong ... ...more
Subrogation & Claims Recovery ,Innovations Financial Recovery & Hidden Money &Insurance Defense
May 20, 2026•4 min read
64 - When Drones Meet Desk Jobs: The New Age of Insurance Claims
Chris Tidball interviews Rob Bowers on claims industry changes, AI, customer expectations, and leadership. Rob reflects on four decades in claims handling, the value of empathy, and his plans for reti... ...more
Insurance Fraud & Investigations ,Business & Operational Efficiency &Insurance Defense
May 19, 2026•4 min read
63 - Litigation in the Age of AI: Rising Impacts on Plaintiff Advocacy and Defense Costs
Chris Tidball interviews Taylor Smith on rising claims costs, AI in litigation, and modernizing defense strategies. They discuss staffing challenges, outdated billing models, and why insurers must ado... ...more
Subrogation & Claims Recovery ,Insurance Fraud & Investigations Legal & Compliance &Insurance Defense
May 14, 2026•4 min read
62 - Claims, Cyber, and Cold Ohio Winters: Tales from the Front Lines of Specialty Insurance
Chris Tidball interviews Krista Glenn on specialty claims, AI tools, and building strong teams ...more
Insurance Fraud & Investigations ,Claims and Litigation Management &Insurance Defense
May 12, 2026•4 min read
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